Privacy
Privacy policy
This policy explains how QTSHUB Windows & Doors handles personal information when you use the estimate form on this website, call, or email us. It was last updated on October 5, 2026.
Who we are
QTSHUB Windows & Doors provides window replacement, window installation, door replacement, sliding door installation, glass repair, and emergency window repair for homeowners and small commercial clients in Ontario, Canada. Our office is at 616 Gardiners Rd, Kingston, ON K7M 9B8. You can reach us at +1 (613) 634-3422 or [email protected]. The work itself is described on the services page.
Information submitted through the website form
The estimate form on the contact page sends these fields to our office by email at [email protected]:
- Name
- Phone
- Selected service
- Message / project details
Submitting the form is a request for an estimate. It does not confirm an appointment or booking. We use those details to follow up about your request. If the form cannot be sent, the page will say so and ask you to call or email us instead.
Phone, email, and later conversation
If you later call +1 (613) 634-3422 or email [email protected], you may choose to give additional information needed to discuss the project. We use what you provide to reply and continue that conversation. This policy does not list every detail you might later send, because that depends on the conversation.
How we use website form information
We use the name, phone, email, service choice, and message from the form to answer your request and to follow up about an estimate. We do not use website form information for third-party advertising, and we do not sell it.
Sharing
We may disclose information when the law requires it. This page does not describe other sharing arrangements.
How long we keep it
We keep information from estimate requests as long as it is needed to respond and follow up. We do not publish a fixed retention calendar on this page.
Cookies and on-device storage
This website does not use advertising cookies and it does not run third-party analytics. If you dismiss the short notice at the corner of the page, the site stores a preference in your browser’s local storage so the notice does not keep returning. That preference stays on your device. You can remove it by clearing site data for this website. More detail is in the cookie policy.
Your choices
You may ask what information we hold about an estimate request, ask for a correction, or ask us to stop using notes we no longer need. Call +1 (613) 634-3422 or email [email protected]. We may need to confirm we are speaking with the right person before we discuss a request.
You can refuse to give information that is not needed for the request. If we do not have a way to reach you, we may not be able to follow up.
Children
This website is written for adult homeowners and business clients. It is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has given us information through the form, contact us.
Security
We take ordinary care with phones, email, and request notes. No method of storage or transmission is perfect. Please do not send sensitive financial information in the website form.
Changes to this policy
If we change how we collect or use personal information from this website, we will update this page and change the date at the top.
How to reach us
Privacy questions go to QTSHUB Windows & Doors, 616 Gardiners Rd, Kingston, ON K7M 9B8, Canada, by phone at +1 (613) 634-3422 or email [email protected], during the hours listed on the contact page. Our service area is Ontario, Canada.
Related pages: terms and conditions, cookie policy, accessibility, and services.
A short version
The contact form sends your name, phone, email, service choice, and message to our office so we can follow up. You may later choose to share more details by phone or email. The only thing this site stores on your device is a preference if you dismiss the notice.